The Mediator's Handbook

By Jennifer E. Beer and Eileen Stief

The Mediator's Handbook provides a time-tested, flexible model for effective mediation in diverse environments and situations. Completely revised, this new, expanded edition provides a clear overview of mediation and conflict; a large "Toolbox" section that details the skills and approaches used by professional mediators; and a final section that looks at informal mediation. A valuable resource for all working in corporations, government agencies, community organizations and schools.

About the Contributor(s)

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Jennifer E. Beer is the author of the original Mediator's Handbook and helped develop Friends Conflict Resolution Programs' well-known mediation training course. She is the founder of JB Intercultural Consulting. Eileen Stief created FCRP's mediation program and training course 20 years ago. She is now a partner in PennACCORD Associates, a firm specializing in dispute resolution and conflict management. She is co-author of FCRP's School Mediation Trainer's Manual. Friends Conflict Resolution Programs is a program of the Philadelphia Yearly Meeting of the Religious Society of Friends (Quakers) and is one of the longest-running mediation programs in the United States.

Paperback - 176 pages
Width: 8.5 Inches x Height: 11 Inches
Weight: 510 Grams
BISAC: LAW / Arbitration, Negotiation, Mediation
Publisher: New Society Publishers
ISBN: 9780865713598
Pub. Date: 1997-01-01
$USD 24.95
$CAD 24.95

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