Keyword: mediation

    The Mediator's Handbook

    The Mediator's Handbook

    Revised & Expanded fourth edition

    The popular Mediator's Handbook presents a time-tested, adaptable model for helping people work through conflict. Extensively revised to incorporate recent practice and thinking, the accessible manual format lays out a clear structure for new and …

    related subjects: Progressive Leadership
    Consensus-Oriented Decision-Making

    Consensus-Oriented Decision-Making

    The CODM Model for Facilitating Groups to Widespread Agreement

    For any group or organization to function effectively, it must be able to make decisions well. Consensus-Oriented Decision-Making is the first book to offer groups (and group facilitators) a clear and efficient path togenerating widespread agreement …

    related subjects: Progressive Leadership
    The Joy of Conflict Resolution

    The Joy of Conflict Resolution

    Transforming Victims, Villains and Heroes in the Workplace and at Home

    The rapid rate of change in the workplace and among families often leads to conflict and confrontation which can undermine productivity and poison relationships. The Joy of Conflict Resolution helps readers understand conflict and why it arises …

    related subjects: Progressive Leadership
    Somebodies and Nobodies

    Somebodies and Nobodies

    Overcoming the Abuse of Rank

    In the on-going attempts to overcome racism and sexism in North America today, we are overlooking another kind of discrimination that is no less damaging and equally unjustifiable. It is a form of injustice that everyone knows, but no one sees: …

    related subjects: Progressive Leadership
    The Art of Focused Conversation

    The Art of Focused Conversation

    100 Ways to Access Group Wisdom in the Workplace

    Communication within many organizations has been reduced to email, electronic file transfer, and hasty sound bytes at hurried meetings. More and more, people appear to have forgotten the value of wisdom gained by ordinary conversations. The Art of …

    related subjects: Progressive Leadership